You could use the Platinum Rule and reflect on how the person you are conflicting with feels. Trying to see something from someone else's perspective can oft times be very enlightening.
Respect is always a key component. If you truly respect the person you may be disagreeing with, you will agree with their option to have an opinion, whether you agree with it or not.
In asking a colleague, she suggested the Platinum Rule and told me how her life experiences had shown her that during a conflict, this method was the most effective in communicating.
Reference:
O'Hair,D & Wiemann, M., 2012, Bedford/St. Martin's, Boston, MA.
Deb,
ReplyDeleteThe Platinum Rule would be a great resource to use when communicating. Many times the people you are communicating with will not know what the Platinum Rule is and you might have to explain it and put down the expectations when communicating.
Alissa
Deb,
ReplyDeleteThank you for sharing your insights. I truly believe that the Platinum Rule or the Golden rule are fundamental basics in effective communication. It's like being a good runner; well in order to become a good runner, you have to really understand the basics: walking. If you do not understand how to walk, then you will not learn how to be a good runner. I have always found that whenever I am in any kind of challenge, whether it's work related or school related or even personal, I always find a way to get back to the basics. And I think that the Platinum Rule is a basic in communication.
Deb, you is right we have our on opinion when you having a conversation with some and you have the right to say what they want. As Aliss said some people might not know what Platinum Rule is so we need to tell them about what it mean.
ReplyDelete